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Additional Support
Return Policy
  Mailing Address:
The Robot Store
2031 Johns Drive
Glenview, IL. 60025
1-800-MyRobot

Our Returns Policy: You may return most items sold by The Robot Store within 15 days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error.

Please note that we are unable to exchange items (however, if you received a damaged, defective, or incorrect item we will be most happy to help you.) We cannot accept returns of certain items, including: Any special order items. Any Robotic Vacuum cleaner that has been used. Any Robotic lawn mower that has been used. Any product missing the serial number or UPC.

In addition, we will only issue partial refunds for the return of certain items, including:Any item that is returned more than 15 days after delivery. Any item that is not in its original condition, is damaged, or is missing parts.
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